RETURN and EXCHANGES

DUE TO THE NATURE OF OUR PRODUCTS PLEASE READ OUR POLICY ON EXCHANGES

Items cannot be worn and items must be exchanged in the same condition in which they were shipped not worn and clean.

We reserve the right to decline exchanges if the item is not received in the same condition it was shipped ( stained items and/or items that have visibly been worn will not be exchanged or refunded).

Please be sure to reach out to our team if you have any questions regarding sizing before placing your order.

FAULTY ITEMS 

We are very thorough and inspect every item before it ships, If you received a faulty item, OR the wrong item.

We will  happily replace the faulty item not washed or worn.

The faulty item(s) will be exchanged for the same item you purchased in the same size, fit and color unless your original purchase is no longer available (sold out or no longer restocked) an exchange for another item equivalent in price can be made.

USPS Return Shipping Labels OMOSILK will only cover the cost of return shipping if the item is faulty. Any other exchanges will be at the customer's expense. RETURN LABELS WILL BE SENT with SPECIFIC information to follow ( PLEASE FOLLOW THESE GUIDELINES TO AVOID ADDITIONAL FEES) Return shipping labels are sent electronically sent in PDF form.

Have a question we didn't cover? Send us an email : info@omosilk.com